Questions people ask

Are you really open 24 hours?

Yes. Drains do not check the clock, so neither do we. Nights, weekends, and holidays, the phone gets answered.

Who answers the phone?

Rafael. You will explain the problem to the same person who shows up to fix it.

What does it cost?

We do not post prices, because no two jobs are the same. A tub drain and a root filled main line are different work. Call, describe what is happening, and Rafael will be straight with you. What we will not do is sell you work you do not need.

How fast can you get here?

It depends on where you are and what is already on the truck’s route. Emergencies get moved to the front. Call and you will get an honest time, not a window that wastes your day.

My drain keeps clogging. Why?

Usually something is still in the pipe. Roots, grease on the walls, or a section of pipe that is cracked or sagging. A camera inspection shows the inside of the line, and then you are fixing the real problem instead of paying to clear the same clog.

Do you do commercial work?

Yes. Restaurants, stores, offices, apartment buildings, and property managers, and plenty of houses too. If it has a drain, we clean it.

Do you replace sewer lines, or just clean them?

Both. If the pipe is broken, we find it with a camera, dig it up, and put in a new line.

What areas do you cover?

All of Connecticut and Western Massachusetts, from our base in Newington.